Tag: Torch Indy

Marketing Is Not a Megaphone Business owners are asked to make marketing decisions every day. Should you invest in search ...

A conceptual close-up illustration of a metallic compass on a white surface. The green arrow of the compass needle points directly toward the word "ETHICS" printed in bold, bright green text along the upper curve of the dial. The word is repeated in fainter gray text along other parts of the ring.

BBB Central Indiana and the Indiana Center for Business Ethics Launch Strategic Partnership

Building Trust Beyond Transactions Trust is often discussed as a business value. Increasingly, it is also being recognized as a ...

5 Common Mistakes by Small Business Owners

by Anthony Jost

Most small business owners know how to provide their service or product in a timely, cost‑efficient manner. They are savvy ...

A man and a woman in professional business attire walk side-by-side down a bright, sunlit modern office hallway. The man wears a light blue dress shirt, a striped tie, dark blue trousers, and dress shoes while gesturing with his hands. The woman smiles back at him, wearing a light grey blazer, a white collared shirt, grey dress pants, and black heels.

The Most Dangerous Moment in Sales Isn’t “No,” It’s the Soft Yes

by Matt Nettleton

After 20 years as a sales trainer, I can say without hesitation that the most dangerous moment in sales isn’t ...

A conceptual digital illustration of professionals working together to build a rising bar chart out of large red blocks against a city skyline. The first three columns are solid red bars increasing in height. The fourth column shows a man holding up a block. The fifth column shows one man standing on another's shoulders to lift a block. The final, tallest column features a human tower of three people stacked vertically, lifting the highest red block.

What Would Break First If Your Business Doubled Tomorrow?

by Roger Underwood

Every business owner wants growth. More customers, more sales, more employees, and more opportunities usually sound like good problems to ...

Thiele Heating and Air Conditioning

Behind the Business About the Business Thiele Heating & Air Conditioning John Traub, Owner Founded in 1883 Located at 2468 ...

FROM THE CEO

Trust is often thought of as a business asset. I would argue that connection is one, too. After working alongside ...

White Oak Construction Leader Faces Health Battle

Steady Resolve When I spoke to Sam Luppino, Co-Owner and President of White Oak Construction, he was lying in a ...

Five Dimensions that Matter for the Customer Experience

December 31, 2025