Who Represents BBB Accredited Businesses?
When a business becomes BBB® Accredited, it joins more than a trusted network — it becomes part of a membership organization guided by leaders from businesses across Central Indiana.
BBB Central Indiana is governed by a local Board of Directors made up entirely of representatives from BBB Accredited Businesses. These business leaders volunteer their time and experience to help guide the organization’s mission: advancing marketplace trust throughout our region.
Our board members serve three-year terms and provide oversight for BBB’s policies, finances, strategy and accreditation decisions. Working alongside BBB staff leadership, they help ensure the organization remains a strong and credible resource for both businesses and consumers.
Because BBB is funded primarily through the support of Accredited Businesses, the board plays an important role in ensuring our work stays aligned with the needs of the local business community. Directors help review accreditation applications, oversee financial stewardship, and ensure BBB continues to deliver meaningful value to its members and the marketplace.
In carrying out their fiduciary responsibilities to the BBB, board members exercise their sound judgment in the best interests of the organization and its members, safeguarding confidential information and protecting the reputation and unity of the BBB system.
“Our board is the voice of BBB Accredited Businesses across Central Indiana, helping ensure that the principles of trust and integrity remain at the center of our marketplace.”
— Kevin Tharp, Board Chair and Attorney, Riley Bennett Egloff LLP
Board members are nominated and approved through a process that ultimately includes the voice of our membership. Each December, BBB Accredited Businesses vote to confirm new board members recommended by the Board of Directors.
In December 2025, the membership body approved the addition of four new directors: Tom Britt (Towne Post Media), Deidra Colvin (Lucas Oil Products), Miles Nelson (AIO: Recruiting & Executive Search) and Todd Flynn (KeyBank).
These leaders join other Accredited Business representatives who help guide BBB’s work across our 42-county service area.
If you’ve ever wondered who represents you at BBB, you can easily find out by clicking the QR code below to see who represents you and learn how to get involved. You’ll find a listing of our current board members, their businesses, and their terms of service — along with a way for Accredited Businesses interested in future board service to express their interest.
At BBB, trust is built locally, and our board members help ensure the voice of Accredited Businesses continues to guide the work we do every day.
