Sponsored by Hometown Window and Door Company
Kevin McEuen and his wife are members of the golf club their home borders. From the back of their house, they can see a beautiful landscape. In fact, this was one of the reasons the couple chose the home, built in 1997.
However, after 27 years, the original windows were cloudy and obstructing the view. They had lost their seal, which resulted in drafts, and the McEuens could often hear the regular maintenance noises out on the course.
The couple decided to attend the local home show this past spring with the intention of setting appointments with several window vendors. Hometown Window and Door Company was one of them.
“We met with everyone and I think Hometown Window was the last one we saw, but they were super professional in comparison,” McEuen said. “It was a low-pressure situation, and you could see the knowledge and professionalism as they discussed advantages and disadvantages.”
It was the company’s professionalism that ultimately made the choice easy.
That and the Andersen 100 series windows and doors, an “outstanding product” according to McEuen.
“The first guy we met was the sales rep, John,” he said. “He brought samples and we discussed the design and style of window we wanted. He was excellent and did initial measurements, but then they sent out a second person for exact measurements before putting the order in.”
The McEuens felt the pricing was fair, and they started with windows at the back of the house in addition to a back door for the deck. By the beginning of August, the McEuens had their first set of windows installed.
“They kept the work site clean and we were so impressed with the quality,” McEuen said. “They were on time, obviously experienced, and everything was so uniform, down to the caulking outside.”
The results were surprising in some ways.
Not only did the McEuens notice the absence of drafts coming from the windows and back door, but it was also quieter each time the mowing crew came through.
“There was a huge difference in the sound quality,” McEuen said. “They told us there would be. The windows have UV protection for our leather furniture. There have been a lot of benefits.”
So much so that they decided to move forward with replacing the windows in the front of the house as well.
“When they called to follow up and check on our satisfaction, we went ahead and got the process going for the front windows and front door,” McEuen said. “This time it wasn’t their busy season, so things moved faster.”
McEuen is excited about the investment aspect of the window and door replacements. It might be a bit early to see the decrease in heating and air bills, but from an efficiency standpoint, he knows the windows are making a difference.
“Hometown Window was outstanding,” he said. “They were super nice people. I probably asked way too many questions, but I think experience matters and their initial impression made all the difference. It was just a pleasure to work with them.”
