Paid for by Hometown Window and Door Company
A house is always more than just a house. It’s where people raise their kids, where they eat, where they gather to socialize with friends and neighbors, and where they live so much of life. Peace of mind for the state of a home is always desired, but so often the required repairs are unable to be made, and that little extra piece of peace gets lost.
Chelsea and Peter Kopelman were able to get some of that peace with Hometown Window. From the purchase of their home in Carmel seven years ago, the Kopelmans knew the 28 original wood windows would eventually have to be replaced. This was easier said than done. In addition to affordability, the Kopelmans took into account that the back of their house faces a golf course and is very visible. They wanted black, no-seam windows inside and out, which made the search even more difficult. For two to three years, they vetted companies that would be able to provide everything they needed.
A neighbor’s referral to Hometown Window was the game changer. The Kopelmans got the look and the quote they were looking for. From the beginning, Chelsea Kopelman says, the Hometown team was doing their jobs well.
“We live a busy schedule with three kids. I run my own business. My husband works full-time. So we don’t have a ton of time to sit down with window salespeople for two hours to do the whole heat lamp test, and all the things,” Kopelman says. “We communicated that with the Hometown crew before they came over for the estimate, and they were really efficient with our time and respectful of our time, which was a nice surprise.”
Kopelman was impressed by the respectful conduct and interaction with the Hometown crew, especially when the Kopelmans’ recently refinished deck was scratched by a ladder.
“We brought [the damage] up to them, and they completely fixed the issue, no charge to us. A lot of contractors would just say, you know what, you gotta find somebody else to fix that, that’s not in our scope,” Kopelman says. “[But Hometown] just completely took care of it, which was fantastic.”
The quality of service throughout the entire project has encouraged Kopelman and her husband to pick Hometown for their future project of replacing their front windows.
“I’m getting so many compliments anytime anybody sees them. We’ve just been getting a lot of compliments, people saying that it looks like a brand-new house.”
In addition to replacing and selling windows, Hometown also replaces and sells doors. Though Hometown offers the national brand Andersen Windows & Doors, the team is made up of entirely Indianapolis-area employees. Any project is customizable. They have a certified white-glove installation team, whose years of experience guarantee a good installation process and end result.
For more information on Hometown Windows, visit hometownwindowteam.com or give them a call at (317) 659-6293 for a free quote today.
