A long-standing friendship led local veteran Gene Hairston to purchase Northside Window and Gutter Cleaning from his friend, the original owner, in 2019. The two met many years prior through other career paths. Some might say the two are alike in their attention to detail or, as Hairston says, their OCD for the business. This personal connection and shared dedication to the business is what makes Northside a truly special and valued service in the community.
“When [the previous owner] Scott wanted to branch out and move on to other business ventures, he approached me about buying the business,” Hairston says. “At that point I was already involved in the day-to-day running of the business. So I’ve had at least some attachment to the company since the beginning.”
Hairston’s meticulous attention to detail and his team’s expertise are the driving forces behind the success of Northside. The business offers its clients proven techniques to keep their homes and properties looking great all year round. From interior and exterior window and screen cleaning to gutter cleaning, gutter guards, pressure washing and soft washing, as well as additional interior and exterior cleaning services, every task is handled with the utmost professionalism and care.
“We do things the way everyone should be doing them but don’t necessarily always do,” Hairston says. “When we clean your gutters, we make sure what we remove doesn’t end up on your beautiful home or patio furniture. We don’t want to provide you with a service and create another problem for you in the process. Our commitment to your satisfaction and the preservation of your property is unwavering.”
Hairston says he can teach anyone to clean their windows but can’t teach proficiency – but Northside offers its clients that. He says his team has the process down to a science, using what he calls a secret, proprietary blend of ingredients to leave windows shining and streak-free.
“We offer pressure-washing and sometimes lesser-known soft-washing services,” Hairston says. “With pressure washing, you can actually damage your home if you aren’t careful. Soft washing uses low-pressure nozzles in conjunction with biodegradable detergents that remove and kill biological elements like algae, mold, moss and dirt. This technique is completed using a low-pressure soaping method followed by a low-pressure rinse. I always tell people I will pressure wash your driveway, deck or sidewalk, but I will not pressure wash your house.”
Hairston says they also clean ceiling fan blades, chandeliers and coach lights, perform lightbulb changes, and remove cobwebs. It’s important to Hairston to be transparent with clients in terms of cost, which is why he provides 100% free estimates. He says estimates can typically be completed within 24 hours with zero obligation to commit.
“Some people provide their estimates based on the square footage of a home,” Hairston says. “We’re a little different in that we actually come over to your home and walk around the property. This allows us to give an accurate price without any surprises to the customer later on.”
Hairston says being a local, veteran-owned business is crucial to him. He knows the benefit of clients spending their money locally. He says he’s an active owner, meaning he’s out in the field with his employees day in and day out. He says the size of his team allows Northside Window and Gutter Cleaning to be more responsive to client needs than its competitors.
For more information about Northside Window and Gutter Cleaning, call 317-966-0212 or visit windowguttercleaning.com.
