Content paid for by Hometown Window and Door Company
When it comes to choosing a business, trustworthiness, loyalty and helpfulness are all qualities that stand out to local insurance agent Jim Metzler. Known for his strong community ties, Metzler’s philosophy is rooted in his favorite saying: “People don’t care how much you know until they know how much you care.” For Metzler, Hometown Window and Door Company embodies these qualities and more on a daily basis.
“I’ve used Hometown Window and Door for various things around my home,” Metzler says. “I’ve always found their staff to be courteous and helpful. Those are values that are important to me when choosing a company. It’s also extremely vital if I’m referring my own insurance customers to a business.”
Metzler has witnessed firsthand the aftermath of destructive hailstorms as an insurance agent. He says these events attract out-of-state companies that he refers to as storm chasers. Metzler says these businesses prey on homeowners in vulnerable situations, leaving them high and dry when issues arise later.
“That’s why it’s so important to choose a reputable, local company with a proven track record,” Metzler says. “You want to work with a business that will still be here in six months if you have a problem. Hometown Window and Door Company is exactly that kind of company.”
Metzler’s trust in Hometown Window and Door runs deep. He’s known Darren Peck, one of the company’s owners, for years.
“Darren has always run his company with integrity,” Metzler says. “His sales manager is always very responsive and gave me his personal cell phone number to ensure I was happy with my service. That level of commitment speaks volumes.”
While excellent customer service is a cornerstone, Metzler is equally impressed with the quality of the products offered by Hometown Window and Door. The brand exclusively sells Andersen Windows, which is renowned for durability and innovation.
“They’re great because we can open them inward to clean the windows rather than having to get on a ladder outside,” Metzler says. “That’s an advantage for us. We’re just thrilled with them.”
Metzler also values businesses that give back to the community, and Hometown Window and Door is no exception. He highlights the company’s efforts to support local organizations and residents, saying it’s another reason he can confidently recommend them to others.
“It’s not just about providing great service; it’s about being a good neighbor,” Metzler says. “The Hometown Window and Door team understands that, and it shows in everything they do.”
For Metzler, peace of mind is critical when hiring someone to work on your home. With the team at Hometown Window and Door Company, he knows he’s in good hands, and this assurance is something he wishes for every homeowner.
“Experience is also a plus, and everyone on the team at Hometown Window and Door Company is highly skilled,” Metzler says. “You never have to worry about who is doing the work on your home with them. That’s a huge relief.”
If you’re looking for a company that combines exceptional service, top-notch products and a commitment to the community, Metzler says you can’t go wrong with Hometown Window and Door Company.
