We’ve made it through another Indiana winter, which means…it’s time to spring clean! It’s often not just our cars that are dirty. Chances are, your floors need some TLC. But don’t call the first carpet cleaner you find, as the results vary greatly. It’s not unusual for consumers to have a mediocre experience following a carpet cleaning because most companies use some type of hot water extraction, coupled with a cleaning agent or shampoo that doesn’t get pulled up all the way, leaving the carpet feeling crunchy or sticky. Worse yet, that soap or shampoo becomes a dirt-attracting agent so spots appear over and over again. Zerorez, a green carpet-cleaning company, offers something different.
“The founders of Zerorez owned a number of commercial properties, and one of their biggest costs was cleaning and replacing carpet,” says Owner Ray Kennedy. “They wanted to solve this problem so they came up with the Zerorez system.”
As the name suggests, zero residue is left behind. They use a high-grade, hot water extraction process, but instead of soaps or shampoos, they use high-alkaline water that becomes the cleaning solution. Not only is the patented process effective, but it’s also safe for kids and pets.
“In today’s energy-efficient homes, houses don’t breathe as much, so if you’ve got chemicals that come from the cleaning, they’re staying in the house and getting into your air,” Kennedy says. “With Zerorez you don’t have any of that.”
The other great factor is that because they don’t apply chemicals or detergents, not as much water is used in the cleaning process versus other methods. This translates to carpets drying considerably faster.
“People are accustomed to having to stay off their floors for 24 hours,” Kennedy says. “With us, it’s four to six hours.”
Clients also appreciate the highly trained and “zertified” technicians at Zerorez, who care greatly about customer satisfaction. When asked, “Would you recommend us to your family and friends?” 80 to 90% of customers say yes, compared to the average home service company, who scores between 30 and 40%. Customer Michael Flores says, “The technicians are very professional, efficient, knowledgeable, and the carpets look and feel great.”
Zerorez currently has a 4.9-star review average among thousands of reviews on Facebook and Google, because clients appreciate their product, professionalism, and 30-day Gotta Love It Guarantee, which means that they will redo any area if you are unsatisfied with the result. They clean not just carpets but also tile, oriental rugs, upholstery, hardwoods and mattresses.
“Especially in the wake of COVID, people want a clean, healthy home,” Kennedy says.
Zerorez offers monthly specials, so check out their current promotion by visiting their website. To book an appointment, call, text, email or go online. In addition, if you’re interested in becoming a technician or would like to start your own Zerorez franchise, call 317-561-5600 or visit zerorezindianapolis.com.