Village Crossing Retirement

Village Crossing Retirement Community – Louisville

Business Spotlight: Village Crossing Retirement Community

Writer / Christy Heitger-Ewing
Photography Provided

Village Crossing RetirementWe all strive for autonomy in our lives. However, relaxation sure is nice too. At Village Crossing Retirement Community, residents can enjoy the best of both worlds. It’s an all-inclusive community, and seniors pay a monthly expense that covers electricity, gas, Wi-Fi, landline, entertainment, maintenance and all meals. Weekly housekeeping is also included.

“There are no surprises for families because they are able to count on that monthly expense,” says Kelly Jo Hinrichs, vice president of marketing at Village Crossing Retirement Community. 

The meals alone are a primary hook, as they are healthy and made fresh daily.

“We don’t do freezer to oven to table,” Hinrichs says, noting that they have an executive chef, a sous-chef and a full culinary team, including a dining room supervisor so that residents have access to all kinds of choices and variety. “It’s good, healthy living and eating.”

They have a chef’s pantry that’s open 24 hours a day for residents who want to grab a prepackaged, grab-and-go salad or sandwich. 

“Those are made daily and packaged by our culinary team,” Hinrichs says. They also have a pizza and sandwich station that’s open from 10 a.m. to 6 p.m., so if a senior is craving a burger at 3 in the afternoon, they can step up, ring a bell, and someone will come out and make it for them.

“It’s food when you’re hungry,” Hinrichs says. All food is included, so residents don’t have to pay extra for that 3 p.m. burger. 

Village Crossing RetirementResidents also appreciate not having to deal with maintenance issues, whether it’s changing a lightbulb or fixing their washer and dryer (which are included in every apartment unit). They offer 24-hour concierge services and valet parking as well. 

Village Crossing plans a robust calendar of events and activities for seniors, which includes a variety of health and wellness programs. They line up guest speakers and offer dances, fitness classes, educational talks, and volunteer opportunities through which residents can participate in events with the community at large.

“We focus on making sure residents really do live their best life,” Hinrichs says. 

Though Village Crossing is an independent-living community, they have a home care provider located in the community if a senior needs that support.

“That’s contracted out since we are independent living, but we do have them on premises for our residents’ convenience,” Hinrichs says. 

At Village Crossing the managers live on-site, which means they are extra attentive and always available to residents.  

Village Crossing RetirementSeniors can choose from a variety of floor plans including studio, one-bedroom, two-bedroom and three-bedroom options, all with full-sized kitchen appliances.

“When families start talking to their loved ones about the possibility of moving into a retirement community, the answer they often hear is, ‘I’m just not ready yet,’” Hinrichs says. “After they move in, however, I consistently hear, ‘I wish I would have done this sooner.’”

Hinrichs encourages anyone interested in learning more about Village Crossing to stop by for a tour or join them for lunch. Just call the community and the concierge can help set it up. 

Village Crossing Retirement Community is located at 2400 Arnold Palmer Blvd. in Louisville, KY. For more information, call 502-694-3740 or visit them online at

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