The Forum at the Crossing is a senior living community full of heart. In addition to spacious independent living apartments, assistance with living services, award-winning memory care and skilled nursing, The Forum offers comprehensive rehabilitation and wellness services designed to help seniors maintain and improve their physical strength and independence due to minor or major episodes of illness or injury.

They offer therapy services for short-term inpatient rehab, such as after joint replacement surgery or stroke, as well as outpatient services to Forum residents and individuals in the local community.

The Forum has a highly experienced team of therapists offering occupational, physical and speech therapy services, some of whom have worked at The Forum for over 16 years.

Christen Adam is the Director of Rehabilitation at The Forum. Christen knew she wanted to be a physical therapist after watching her father recover from a traumatic brain injury when she was 18 years old. “I experienced firsthand the physical and emotional toll that an injury can have on both the individual and their loved ones,” she says. “I developed an overwhelming desire to make the lives of others better, and my treatment approach is built on a foundation of compassion for my clients,” says Christen.

“We believe that each client is unique, and each treatment program is tailored to meet our client’s needs,” she says. “Most clients have multiple medical conditions that need to be considered when designing a treatment plan.”

Sylvia Berzins had suffered from years of chronic neck and back pain, but it wasn’t until the pain started to limit her ability to do the things she loves that she consulted an orthopedic physician. She was prescribed pain medication and referred for physical therapy, but she wasn’t ready to do either. Several months later, she attended a physical therapy seminar at the Jordan YMCA where she met Christen, the keynote speaker. forum-at-the-crossing_23692830181_o

“She was so eloquent, passionate and knowledgeable,” says Sylvia. “After meeting Christen, there was only one obvious choice: physical therapy at The Forum. Christen had a holistic approach and took the time to evaluate my entire body, not just my neck and back,” says Sylvia. “I’m not kidding when I say she has miracle hands. I really felt and saw the results.”

Chris Harper is the Outpatient Therapy Coordinator at The Forum. Chris pursued a career in physical therapy when he became fascinated by the body’s ability to heal through rehabilitation after recovering from injuries he sustained while playing football in high school. “It’s important to build trust by getting to know your clients. Once they feel safe working with you, they are more willing to get out of their comfort zone physically. This in turn leads to progress towards their goals,” says Chris.

One of Chris’ clients, Robert Cannon, reflects on his time at The Forum. He says, “I don’t know how I fell to the floor or how I hit my head, only that I woke up in the hospital. Three days later, I transferred to The Forum for rehab. “They took good care of me. I couldn’t be happier with the support and care that I received. When I got down on myself, they encouraged me to stay focused on my goal, and now I’m back home doing the things I love,” says Robert.

Jean Weinheimer had a similar experience. Jean says, “I truly believe that they saved my life. After my injury, I was fearful that I may never walk again, but The Forum was my refuge in the storm. The therapists and staff were outstanding. I would recommend The Forum to anyone.”

Christen likens the atmosphere at The Forum to the chorus of the hit television sitcom “Cheers.” She says, “’Taking a break from all your worries; sometimes you want to go where everybody knows your name, and they’re glad you came.’ We want our clients to enjoy their experience and look forward to coming. Just today, we had a previous client come back to visit us, and when he walked in, we all welcomed him with open arms. He was beaming with joy and had tears welling up in his eyes. I can’t think of a greater gift than that.”

Chris agrees, “You will always hear laughter in our gyms. Laughter not only releases a natural endorphin in the body, but it helps to distract the client from pain and discomfort.”

Connie Couser and Stefanie Koning have been therapists at The Forum for over 16 years. When asked what drives their commitment, Connie said, “We are a family here. It’s a happy environment. We all have the same agenda, and that is to take exceptional care of our clients and have fun while we do it. We have a lot of diversity in the types of conditions we treat, which makes the job challenging and interesting.”

“I completely agree”, says Stefanie. “There is no greater satisfaction than helping a client rehab after an orthopedic surgery and see them return to work, especially when that job is one that saves lives” as she recently had both an EMT and nurse return to work. “I love when our clients come back to visit us. It really reinforces that we are doing a great job and making a difference in people lives. It’s why we do what we do!”

Indeed, this family of staff is dedicated to its clients. If they aren’t finding their joy, they’re making it.

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