Selective Intelligence offers large scale IT services with a small-town feel. Founded in 2015 by Owner Michael Harding, the company seeks to assist small businesses.
“We provide IT Services focused on small businesses,” Harding says. “That is kind of my sweet spot, anywhere between one and 25 users or devices. I find companies that size are looking to outsource their IT.”
Many companies simply can’t afford to have an IT person on staff, much less a chief information officer. That’s where Harding can help.
“We provide full-spectrum IT services,” Harding adds. “If something breaks, we can fix it, or if you need to plan next year’s budget we’ll help with that too. We do all the things a CIO would do while helping customers focus on running their business, and on future growth.”
Selective Intelligence also offers web design, graphic arts production and data protection services.
“We will build their entire branding presence,” Harding says. “We’ll do everything from logo creation to website design, to integration with other social media, to running and entire media campaign.”
Harding offers three different service models: managed services, time and materials and project-based.
“Managed services is like having an IT company on-call for a small monthly fee,” Harding says. “With time and materials, it’s an hourly rate. You can call us up and we’ll offer our services for a reasonable hourly price or we can do a project-based plan. We offer services at every price point.”
Harding has previously worked at the enterprise level and is aiming to target smaller, local companies with the same level of service.
“I’ve worked for three of the largest health care organizations in the country,” Harding says. “I managed and supported thousands of devices across 15 or 16 locations. I understand big picture technology. I have consciously made the effort to focus on small companies. I can bring that enterprise-level experience to the small company at a price they can afford.”
Harding knows each business has its own distinct needs.
“Every business has different support needs,” Harding says. “I take the time to learn and get to know them. I want to understand their goals. The technology doesn’t vary necessarily from company to company but the implementation and support of that technology definitely does vary.”
Harding realizes small businesses have traditionally been ignored in the IT services market.
“It’s just about wanting to help small businesses succeed,” Harding says. “We’re tailor-making a program for each specific business.”