Continuing a Legacy of Service at Schwartzs Trailer
Writer / Taylor Dixon
Photographer Daren Short
At the start of the year, Brent Crandall went to work at Schwartzs Trailer, like he had every day for the past 30 years. This time, though, he was the owner. Crandall grew up in Noblesville and started working for Schwartzs Trailer at the age of 20 after
receiving his welding certificate under the original owners, Glen and Pat Schwartz.
I wanted to continue their passion for the customers and just felt it was a good thing to continue on when they retired, Crandall says. Working here is something I’ve enjoyed, and I just didn’t want to see it go away.
Schwartzs Trailer has been around for 35 years, selling and repairing trailers, a business Leslie Crandall says is hard to come by in this area.
Locally around here, there’s not a lot offered out there to get your trailers fixed or repaired. Upkeep is just as important on a trailer as it is on a vehicle and a lot of people don’t know that because they’re not taught that this is important, she says. There is a need and Brent is able to fill that. It’s not like how many tire companies there are in Noblesville.
Brent and Leslie bought the business in October of last year and officially took over ownership in January. Leslie previously worked from home doing payroll for Ascension and decided to quit her job to help her husband run Schwartzs Trailer, a move Crandall says he is thankful for.
It is a wonderful thing to be able to work with your best friend, Crandall says. So for me to take it over is an accomplishment and a goal that I said that I was wanting to achieve, and I have, so my biggest thing is I don’t want to let down our customers or my family because they have supported me. My wife and kids have been the backbone of everything. And to have Leslie come on board with me and leave her career that she was doing to take this on and help me move this into the future with us together is huge. I mean, not many wives would just drop what they were doing in their former career to take on a new one.
Moving forward, the Crandall family hopes to continue the customer service legacy of the Schwartz family in Noblesville. Currently, the they are hoping to add to their small but mighty team by hiring a trailer technician or someone with a mechanical background.
Our goal is keeping the small family intimacy. You get to know your customers well and you get to talk to them like they’re your friends, they’re not just customers, says Leslie. So, were going to continue those relationships, but we’d like to grow a little bigger.
To learn more about Schwartzs Trailer, visit the store at 117 Cicero Rd in Noblesville, visit schwartztrailer.com or call 317-773-2608.
