Paid for by Hometown Window and Door
Designing a new barn with event space could be daunting, but for Kent and Bethany Gremel, trying to find a contractor to add windows that weren’t accounted for in their initial build was an extra challenge.
The Gremels had a general idea of what they wanted, but needed experts to help complete the project.
“We were on a very short timeline,” Bethany Gremel said. “We didn’t have an exact plan and Hometown Window and Door helped us build out the plan and were able to do it quickly. They were able to bring their experience and make recommendations, and they really listened to what we hoped to accomplish.”
She called the project “intimidating,” and one that many companies would decline. However, Hometown Window jumped right in and helped the couple create the barn of their dreams.
“Part of what made the project unique was the building was already erected and we had not planned for windows,” Gremel said. “They had to work within a unique space but they have an expert installer, Matt, and he made us feel very confident in their ability to handle some pretty large glass areas inside a structure that wasn’t made for this.”
She said the team at Hometown Window and Door Company came out to the site multiple times to see and hear about the details of their plan and what they hoped to build. They made it all happen within the Gremel’s desired timeline.
“They were willing to meet some of our immediate needs, which was a very quick turnaround and final design, and they never hesitated,” Gremel said. “They worked very hard and didn’t stop until we were satisfied.”
While juggling several contractors on a brand-new project, it’s important to be able to count on a company to do what they say they’ll do. Often one contractor is on hold while waiting for another, in new-build situations.
That wasn’t the case when it came to the windows.
Gremel said the materials came when expected and the team arrived on time, delivering on their promised service. Pricing was fair, and they appreciated the professional and friendly atmosphere from Hometown, particularly in the whirlwind of their design completion.
Though the Gremels are still finalizing their building and haven’t had the opportunity to experience it yet, Gremel said the hard work by Hometown was exceptional.
“The name Hometown Window and Door makes you think of a hometown company, and you think of a high-touch, personalized, relationship-building company,” she said. “I felt like we were taken care of in that way. [Regional Director of Sales and Marketing] Udi [Abdelhak] was fantastic to work with. We went in as a cold customer and received immediate service and a can-do attitude. They were all about, ‘Let’s figure this out with you.’”
