Content paid for by Rooterman of Muncie
Rooterman of Muncie, led by Rick Driskill, has been a full-service plumbing company since 2021. Though it began full-time operations recently, its parent company’s roots go back to 2012. Rooterman offers a wide range of plumbing services for both residential and commercial clients, known for expertise and reliability.
Rooterman of Muncie is a premier plumbing service provider that caters to all inside and outside plumbing needs with a comprehensive range of solutions. Their expert team specializes in advanced techniques like hydro-jetting for stubborn clogs or grease, and utilizes high-tech camera systems for precise diagnostics. For installation and repair of sewer and water lines, efficient water heater services, or thorough septic system installations and inspections, Rooterman guarantees top-notch workmanship and customer satisfaction. With a commitment to excellence, they are equipped to handle everything from routine maintenance to complex plumbing projects, making them a trusted partner for homeowners and businesses in Muncie and surrounding areas.
Expanding Services for Local Businesses
Rooterman of Muncie is actively seeking to expand its customer base by reaching out to a diverse array of businesses, including restaurants, property managers, mobile home communities, nursing homes and more. By offering a full suite of plumbing services, including installation, repair, and maintenance plans tailored specifically for commercial needs, they aim to provide reliable solutions that enhance operational efficiency. Their specialized hydro-jetting services ensure that drains and sewer lines remain clear and functional, minimizing downtime for businesses. With a commitment to exceptional service and a focus on building long-term relationships, Rooterman seeks to become the preferred plumbing partner for local enterprises looking for quality and reliability in their plumbing needs.
“We have three hydro-jetting machines, two excavators and a skid steer,” Driskill said. “We handle everything from simple drain cleaning to larger, more complex septic system installations.”
And it’s the hydro-jetting that sets Rooterman apart from some other plumbing companies. This highly specialized equipment is the most efficient way to clear out roots, grease and other clogs without damaging pipes.
“Jetting is the way to go, especially for grease,” said Driskill. “It cleans the inside of the pipe fully without damage. It’s also best for anything clay or old cast iron, because it will be the least intrusive and the most effective with the lowest chance of damage.”
Rooterman’s dedication to excellence centers on quality work and customer satisfaction. Whether it’s an emergency repair or scheduled service, they prioritize clients through prompt responses and transparent communication.
A Deep Connection to the Muncie Community
Another factor that makes Rooterman stand out is Driskill’s commitment to the community. Local to the Muncie area, he understands the importance of supporting local businesses and creating lasting relationships with clients. His approach to business extends beyond mere profit; it’s about building a reputation of trust, reliability and community support.
“Being a part of Muncie means a lot to me,” he said. “We see our clients as neighbors, and that drives us to provide the best service possible.”
The local connection is strong, with Driskill frequently participating in community events, donating to local charities, and sponsoring several local sports teams, including a racing team. His commitment to the people of Muncie and the Delaware County area goes beyond plumbing. Whether through volunteering or donating services, Driskill consistently finds ways to give back to the city that has supported him and his business.
Veteran-Owned
In addition to being a committed business owner, Driskill is also a proud veteran. His military background has shaped the way he operates his business. Discipline, attention to detail and a strong work ethic – traits honed during his military service – define the company’s approach.
His military service has also influenced the culture within Rooterman. He ensures that his team upholds the same values of professionalism and dedication. By fostering an environment of respect, teamwork, and integrity, Driskill has created a business that clients can trust to meet their plumbing needs, no matter how big or small.
Customer-Focused
As Rooterman’s customer base grew, Driskill recognized the need to bring in skilled professionals to strengthen his service and support teams. Office Manager Lindsey Baker, who has been with the company for over a year, shares his dedication to customer service.
“We always want to make sure our customers are happy,” Baker said. “If we don’t receive a five-star rating, we’re quick to find out why, and how we can improve. Rick is honest and never tries to upsell his services. He identifies the problem and offers the best solution he knows.”
While Rooterman already covers a wide range of plumbing needs, the team is always looking for ways to innovate and improve. Whether it’s upgrading equipment or enhancing customer service practices, Driskill’s goal is to make Rooterman the go-to plumbing service in Muncie and beyond.
To learn more, go to rootermanofmuncie.com.
