We are a full-service primary care clinic located in the Arts & Design District of Carmel, Indiana.
At Cool Creek Family Health, we’re dedicated to providing high-quality, personalized medical care through the direct primary care model. With a low monthly fee, we strip away the middle men (insurance and healthcare administrators) and bring the focus back to patient care. You get more relaxed visits, which is more time with your provider and more time for your provider to think about your care — even when you are not in the office.
Direct Primary Care (DPC) is a model for primary care practice that takes the insurance and health administrators out of the exam room. For a monthly membership fee for our all-inclusive services, we spend more time with you and less time with paperwork and complex insurance coding. You get more personalized, comprehensive care because the main focus is you!
We provide full service primary care. In addition to direct access to your provider, extended appointment times, no wait times, and transparent pricing, we include several services in your membership. Within your membership fee, we include a set of annual labs, in house testing (urine dip, strep, flu, mono), various procedures (ear wax removal, wart cryotherapy, skin biopsy, etc.), and EKG. We do our best to keep all your cost within your membership fee. If you do require services not included in your membership (ie. send out labs, biopsy analysis, etc.), you are given a clear price through our contracted discount rates. You never walk out the door without knowing the cost of your healthcare. We strive to avoid surprise bills and added cost to your membership. We are incentivized to keep you healthy AND happy!
We take health insurance out of the exam room so your healthcare relationship is strictly between you and your provider. We provide such high quality services because we are not hassled by insurance for our services. We do not bill insurance for our provider services or provide superbills for insurance reimbursement. Your insurance can be billed for larger costs such as speciality labs, imaging, specialist visits, vaccines, and other outside services. Pending your HSA/FSA company, our fees can be compliant with HSA/FSA accounts as memberships and can be a qualified medical expense. You should double check with your benefits company. However, we do recommend paying annually or semi-annually as the best practice in order to use these accounts.
Contact us at 317-663-9932 and we will get you started! You can also contact us to set up a free 30 minute “meet and greet” with Farah to see if Cool Creek Family Health is the right fit for you!
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