Business Spotlight
The Window Ninjas
Writer / Gavin LaPaille
Photography Provided
As the calendar turns to months of better weather, window and gutter maintenance becomes a concern for homeowners. Residents of Louisville and surrounding areas can turn to their local ninjas to help make sure their windows are clear and gutters are draining properly.
The Window Ninjas provide window and gutter cleaning services for Louisville and the surrounding area. Owned by lifelong friends and Louisville residents Clelland Russell and Joe Jakoby, the duo aims to provide quality service at a reasonable price for customers.
We do residential and commercial window and gutter cleaning, Russell says. We also do gutter-guard installation. Those are the three things we do, and we are very good at them.
The company has roots dating back decades, as Russell and Jakoby have known each other since both were students at Tully Elementary. After graduating from Eastern High School, the duo was looking for a way to make money for college, and came up with the idea to start a business cleaning windows and gutters.
Over time, the Window Ninjas grew through the hard work and dedication shown by the co-owners.
We had no help getting started and it was just an idea we had, Russell says. It was something we could start with very low entry – couple of buckets, couple squeegees, couple rags. We were really selling the labor side of things and we had plenty of that to give.
The Window Ninjas deploy traditional window cleaning methods, using ladders to get up close and perform jobs by hand. The name for the company comes from the window cleaning technique used by its co-owners, which resembles a typical ninja-like movement. Currently the staff includes nine employees, and Jakoby says its the best group theyve ever had.
Everyone is super trustworthy, Jakoby says. Everyone shows up on time and were all friends outside work. They all do exactly what theyre supposed to do. Theyre all amazing guys.
Interested customers can call the Window Ninjas at 502-266-5566 to set up a time for the company to come to their home and give an estimate. Russell and Jakoby typically work six days per week, and have generated a high retention rate because of their attention to detail and willingness to be involved from start to finish on each job.
No other company has two owners on-site, Jakoby says. Thats one reason we get retention. In 25 years weve never had a negative review and thats because we oversee everything.
The Window Ninjas are highly involved in the community, and provide free services to nonprofits in need of assistance. Moving forward, the duo hopes to grow the business even more.
I would say certainly growth is a huge objective, Russell says. Were really focusing on good things. We do want to grow. I would think in the next five years well be one of the biggest residential companies in Louisville.
For more information on the Window Ninjas, check out thewindowninjas.com or find them on Facebook.
