Weather in the Louisville area has kept Clayton Hensley busy. As the owner and president of Hensley Guttering, Hensley has been working to get client’s roofs in top shape after hail and wind damage.
Hensley Guttering offers free estimates, helping homeowners understand what their problems could be and if they have a rightful claim with the insurance companies.
“If you think you have a claim, we don’t charge you for an estimate,” Clayton says. “We’ll look at your roof and gutters to see if you have damage before you call the insurance company. If you call the insurance company for a claim and they come out but there’s no damage, it’s on your record you have a claim even though they didn’t do anything.”
Hensley Guttering only recommends reaching out to insurance when they are confident a claim can be made, and will be the homeowner’s representative with the claims adjuster. This year, they are seeing more wind than hail damage, but both have caused issues.
“We have to be honest with the customers,” Clayton says. “We don’t want to tell them they have damage and then the adjuster comes and you can’t back up what you’re saying. As a contractor, you lose your credibility with the homeowner and the insurance company.”
Hensley Guttering has been in business since 1973, and while Clayton says there has been worse years locally, the mix of winter weather has caused damage for many. Located in Jeffersontown, Clayton says most of his business has come from the surrounding area.
“We’re all over Louisville but 90% of the work we’re doing is five miles within J-town,” Clayton says. “If you have a lot of trees around the property, you’re more likely to have wind damage than hail damage. The trees can filter the hail before it gets to the roof.”
Clayton says his team can usually get to a customer’s home within two days. Different circumstances impact what they recommend.
“You don’t need annual inspections unless you have a lot of hail damage or high winds,” Clayton adds. “The newer the roof, the less likely you are to have hail damage.”
The high summer heat has also caused Hensley and his team issues, as the warm temperatures slow down progress on projects and requires extra care on customer’s roofs.
“It’s a factor,” Clayton says. “When it gets up to 90-95 degrees they have to quit earlier because of damage. The hot weather just makes it harder to get a job done. You have to be more careful with the material we’re using.”
Clayton says it’s his honesty that has kept him in business so long, and he plans to continue offering support to all his clients.
“We sell what people need, not what we make the most money for,” he says. “There’s nothing we sell or do that I couldn’t do myself if need be.”
With its dedicated employees ranging in age from 35 to 98, with employment from 15 years to 55 years employment, Hensley Guttering have more than 200 years of work experience in the business.
Don’t forget with the fall leaves, the company also manufactures and installs gutter covers in 20 colors to match most any roof, and they can custom make covers to fit most any gutter.
For more information on Hensley Guttering or to reach out about a free inspection, call 502-267-1700 or visit hensleyguttering.com. You can also email them at hensleyguttering@gmail.com.
