Writer: Christy Heitger-Ewing
Birkhead Co. Heating and Air Conditioning was founded in 1947 by the father of Bobby Birkhead. Bobby began his career working for his father, and in 1960, he and his wife, Mary, took the helm of the business.
The duo managed the company until its sale in 2011 to Jim Ray and his business partner, Wade Owen. Both Owen and Ray had dedicated over 25 years to working at Birkhead Co. before acquiring it.
“It was an excellent opportunity to carry on the business, and thanks to our extensive experience, Wade and I were able to ensure a smooth transition,” Ray states.
What truly distinguishes Birkhead Co. is their exceptional customer service, which has cultivated a base of loyal customers who repeatedly choose them over the competition.
“We have customers who have remained with us for 30, 40, even 50 years,” Ray remarks.
The company prides itself on its team of over 30 employees, all committed to principles of honesty and fairness, and who are always ready to serve customers. Mark Wright, a customer, recalls a particularly satisfying experience when his air conditioning failed last year after hours.
“Wade personally took my call, noted all my information, and within an hour, a technician was at my door, ready to fix the problem,” Wright shares, impressed by both the company’s efficiency and the courteous professionalism of their interaction.
“They’re a first-rate company providing top-quality service,” Wright adds. “I value honest and trustworthy businesses like theirs.”
This means they never push unnecessary products on customers, yet they invest the time to ensure accurate diagnostics. “They’re very thorough and committed to resolving any issues you might have with your HVAC system,” says Glenda Whitledge, expressing her satisfaction.
Natalie W. shares a similar sentiment, “After a disappointing experience with another service, I turned to Birkhead. Their technician showed exceptional kindness and professionalism, ensuring our A/C was repaired correctly. I’ll definitely continue to rely on them even for other related services such as heat pump repair.”
Birkhead Co. delivers its expertise to both residential and commercial customers throughout Louisville and its surrounding areas, showcasing its distinction as the oldest Trane dealer in the region. With a robust portfolio that includes the latest in air conditioners, furnaces, heat pumps, and thermostats, they are thoroughly equipped to meet a variety of needs.
Owen, with his exceptional talent, specializes in crafting extensive heating and air systems tailored for commercial spaces, akin to the meticulous services provided by Air Conditioning Tyne and Wear for their clientele.
If the HVAC system doesn’t work as well as it used to, it might be time to contact Heating and Cooling Services Appleton, WI | Modern HVAC.
Then another great tip that I found recently is to use radiator reflector panels behind your radiators, as that directs the heat where you want it.
“Companies provide him with a set of plans, and he optimizes them for the best use,” Ray explains. One of Ray’s greatest sources of pride is the remarkable retention rate of the company’s employees. Many have been part of the team for over 15 years, with some surpassing 20 years of service.
“They understand that once we hire them, they have a lifelong job opportunity if they choose,” Ray states. “We treat our employees like family, and they don’t see any reason to leave.”
This level of continuity is highly valued by the community because it ensures reliability, especially during heating or air conditioning emergencies. You can always depend on Birkhead Co.
“We’ve been operational since 1947, and we’re here to stay,” affirms Ray. “Remember, with Birkhead, you’re always one step ahead.”
Birkhead Co. Heating and Air Conditioning is located at 1224 Old Fern Valley Road,#100, Louisville, KY. For more information, call 502-367-1212 or visit birkheadco.com.