Wellbrooke of Westfield

Wellbrooke of Westfield Works to Protect Residents With SHIELD Program

At Wellbrooke of Westfield, keeping residents safe has always been the number one priority.

Part of Trilogy Health Services, the senior living community is taking part in a state-of-the-art SHIELD program, designed to keep residents and their families safe amidst the COVID-19 pandemic. An acronym that consists of Sanitation, Health solutions, Illness-prevention, Evidence-based Lasting technologies and Disinfection tools, the SHIELD program has been carefully crafted to protect residents, while giving those who love them peace of mind.

Having been in Westfield since 2013, Wellbrooke of Westfield provides several services to seniors.

“We offer rehabilitation services, inpatient and outpatient,” says community services representative Alexandra Kacer. “We offer assisted living, memory care and long-term care as well. We also offer adult day services and respite stays.”

In the midst of the COVID-19 pandemic, Wellbrooke of Westfield, along with all other Trilogy Health Services facilities, have done all they can to make sure residents are safe.

“We really wanted to go above and beyond, and Trilogy is really great about having policies, procedures and programs in place to make sure that we’re consistent across all of our buildings,” Kacer says.

Through their relationship with 3M Commercial Services Division, each Trilogy Health Services senior living community now has access to the highest-quality disinfection tools available to the industry, capable of identifying and eliminating pathogens in a matter of minutes.

“We use 40A, which is a solution that’s been tested and recognized by the EDA to kill COVID-19,” Kacer says. 

With these high-quality disinfection tools, employees at Wellbrooke of Westfield are also making sure to clean surfaces more frequently.

“You’re going to see us being cleaner than ever before, whether it’s the doorknobs to our residents’ suites or a light switch that rarely gets used,” Kacer says. “You’ll see our team disinfecting each of these high-touch surfaces a minimum of twice a day, which effectively eliminates the highest potential sources for infection in our residents’ homes.”

Like all Trilogy Health Services campuses, Wellbrooke of Westfield is also adhering to all recommendations set forth by the CDC, the CMS and state and local guidelines, including personal protection equipment and social distancing guidelines.

“We provide each of our health care heroes with access to personal protective equipment (PPE) whenever it’s needed,” Kacer says. “We also have full PPE for any of our residents. We’re able to provide that for our family members as well. We’re just being extra thorough because it really is all about keeping our residents healthy.”

With this SHIELD program in place, Wellbrooke of Westfield is now scheduling visits for their current residents to see their loved ones.

“Those are scheduled ahead of time so that we can implement sanitation and social distancing,” says Kacer, adding that families can request a visitation space indoors or outdoors based on their preference. “We are able to accommodate that during the week and during weekends as well.”

To ensure utmost safety, Trilogy Health Services regularly informs all of its campuses on the most current public health information, so that any and all adaptations can be made to ensure resident safety.

“Everything is very up to date,” Kacer says. “Every single morning, our company releases information about what’s changed over night and how we need to adapt the next morning.”

For more information on Wellbrooke of Westfield’s COVID-19 safety information, be sure to visit the Trilogy Health Services website at trilogyhs.com/covid-19 or simply call Wellbrooke of Westfield directly at 317-804-8044.

Writer  /  Seth Johnson
Photography Provided

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