Paid for by Hometown Window and Door

Few companies today match the dedication to craftsmanship and customer service that Hometown Window and Door Company (HWDC) provides.

Locally owned and operated, HWDC provides expert window and door replacements throughout Indianapolis and surrounding areas. Its expertise covers all types of windows and doors including awnings, bay windows, sliding doors and more.

The HWDC team consists of seasoned professionals who are committed to delivering outstanding results, ensuring every project is completed to the highest standards and every customer is fully satisfied.

Udi Abdelhak serves as the marketing and sales director at HWDC, a role he stepped into in early 2024. With a strong background in the industry, Abdelhak brings extensive experience, including working closely with Andersen products – the same high-quality offerings now available through HWDC.

“ We have access to all the Andersen products, but it is not a one-size-fits-all solution,” Abdelhak says. “Our job is to pick the series that works best for the homeowners based on our consultation of what they need and want. I love the Andersen product just because it is a product that’s been engineered to last, as it has been since 1903. I’m proud to represent the Anderson name.”

The cornerstone of HWDC’s approach is providing customers with the same friendly, thorough care they would expect from a trusted friend. From start to finish, HWDC ensures every customer feels fully supported throughout the entire process.

“The hometown approach is more of a neighborly, smaller-company feel,” Abdelhak says. “We don’t want to get too large, to where we can’t be as hands-on with customers throughout the whole process. We don’t just sell and replace windows. We consult, we design, we measure, we order, we install and we warranty. We are a full-service replacement company.”

Sarah Mullins added even more star power to the HWDC team when she joined as customer experience manager in January 2023. Dedicated to enhancing every customer’s journey, Mullins works tirelessly to ensure each experience reflects HWDC’s high standards of excellence.

“Hometown Window and Door Company delivers high-quality products and exceptional customer service,” Mullins says. “Our certified professionals ensure expert installation, while we offer free consultations, transparency and quick turnaround times. With ongoing support for maintenance and repairs, we are a trusted local provider known for excellent service in the community.”

Looking ahead, Mullins envisions HWDC setting the benchmark for quality that all competitors in the Indianapolis area strive to match.

“HWDC will become the go-to name for windows and doors in your area, synonymous with quality and trust,” Mullins says. “We will maintain or exceed customer satisfaction ratings through personalized service, fast response times and consistent follow-ups. Additionally, we aim to achieve consistent growth through innovative marketing, targeted promotions such as the 18-month Same as Cash program, and a strong referral network. “

With experienced team members like Udi Abdelhak and Sarah Mullins leading the way, HWDC combines industry expertise with a personal touch, ensuring each customer receives tailored solutions and unparalleled service.

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