Root Causes

The Team at Mr. Rooter Plumbing Goes With the Flow

Writer / Amy Lant-Wenger
Photographer / Kari Lipscomb

Dennise Leismer is excited. Her enthusiasm is palpable and evident as she talks about Mr. Rooter Plumbing, the well-established business she operates in Milford. The pride of ownership is something she clearly shares with her seasoned staff and skilled technicians.

Yet she is not content to simply operate within the limitation of standard parameters. She and the team are consistently training, learning and evolving from their years of knowledge and experience. Together, they aspire to be a leader of advanced services for water purification and drainage issues across northern Indiana.

Leismer’s establishment is part of a national franchise that dates back to 1970. The Milford location has increased in its scope of service, and includes communities in north-central Indiana. Just as the region of coverage has broadened, so has their attention to providing the ultimate workmanship and customer service.

To that end, Leismer says, the technicians who work for Mr. Rooter are willing participants in ongoing training, adding to their repertoire of knowledge and staying in tune with advancements in technology and methods. One of the Mr. Rooter specialists has been with the company for almost 40 years, and nearly everyone spends time throughout the year attending various conventions and seminars, to learn more about the trade and become introduced to the latest innovations and techniques.

“We offer full-service plumbing, and not just drains,” Leismer says. “We work with water heaters, reverse osmosis, and water treatment systems. We also handle faucets, toilets, garbage disposals, and clearing drain lines.” They are equipped to work with residential, commercial and light industrial properties.

One of the specialty services that the Mr. Rooter technicians offer involves working with cast-iron drain lines, utilizing a process that can revive the flow and “bring a little extra life to the pipes,” Leismer says. Such lines are typically built with old materials, and are very susceptible to rust and corrosion, which eventually affects the water supply. Through the use of special equipment, Leismer explains, the pipes are cleaned and cleared by a HydroScrub technique, which helps to restore water movement to original levels.

Another aspect of the company’s commitment to service involves giving back to the community as the need arises. Leismer says the local staff has offered their skills to a worthwhile cause in Elkhart. Currently, several groups have joined forces to assist Faith Mission in their efforts to provide transitional housing units to individuals and families facing difficult circumstances. The Milford team is playing an integral role in fueling the power of human spirit that is forging a bridge between despair and hope.

The Mr. Rooter Plumbing regional office is located at 305 North Higbee Street in Milford. To inquire about an estimate, schedule an appointment, or view available hours and services, call 574-281-4133 or check out mrrooter.com.