Gateway Hancock Health Will Provide Patients With Affordable Imaging, Labs & Convenient Immediate Care

Photographer / Belinda Russell

Hancock Health is revolutionizing health care with a brand new, 30,000 square-foot facility launching this fall.

Gateway Hancock Health offers a whole new approach to health care designed especially for convenience-minded, cost-conscious patients. Gateway will offer affordable, high-quality, low-cost labs and imaging and an immediate care center, making it a quick and affordable stop for patients.

The new facility is located at I-70 and Mount Comfort Road — only 15 minutes or less from New Palestine, Greenfield, McCordsville, Lawrence and Irvington, making it an easy drive for residents on the east side of Indianapolis.

“Watching Gateway Hancock Health Services come to life is incredibly rewarding for our team, who have been dreaming about this for years,” says Steve Long, President & CEO of Hancock Regional Hospital. “We are fortunate to have a very forward-thinking board that saw the potential of creating a true health campus to serve our community now and into the future. Our goal is to truly build a gateway into Hancock County, where good health and quality of life are achievable for everyone.”

The Gateway Immediate Care center will be a convenient option for all patients. As a part of Hancock Health’s state-of-the-art model, they will offer patient-friendly health care through options like “Save Your Spot” appointments, which will allow patients to schedule their appointments online and check in for registration. Patients will also receive just one, global bill for all the services they have received, which will significantly simplify the payment process.

The Gateway Immediate Care also fills a void in the Greenfield area.

“There are not a lot of immediate care options in the area,” says Jenn Cox, Director of Operations at Gateway Hancock Health. “We want to provide immediate, convenient care for people who are busy living life. Features like Save Your Spot scheduling and global billing will make it easier for people to access high-quality healthcare services, conveniently.”

“There are places out there that do immediate and urgent care, but what they hardly ever provide is high-quality, low-cost imaging and labs,” Long adds. “We are the first in the region, if not the state, to offer patients a hospital-sponsored low-cost, high-quality diagnostic center.”

The affordable lab and imaging aspect of Gateway Hancock Health is sure to be a draw for patients, especially those on high-deductible plans. Cox stresses that Gateway will not simply offer a few services for labs and imaging, but they will also make it quick, easy and affordable to get blood tests, X-rays, ultrasounds and any other services or tests that patients might need.

“This was really made for that family, who on any given day, may need routine, prevention labs or an MRI. Some families have to juggle the cost versus other things in life that they have to pay for,” Cox says. “Here at Gateway, patients will receive a pre-visit estimate so they know exactly how much their services will cost. Our health advocates will be able to help patients on payment structure, too. We don’t want patients to be surprised by their health care costs, instead, we want to help them understand what services are in their best interest and why.

“At Gateway, we have the ability to run any lab ordered,” she adds. “Your doctor can order a lab to be drawn here at Gateway, and we will get you results within 36 hours. In regard to labs and imaging, we’re full service, and we look forward to offering those features to our patients.”

Gateway Hancock Health is also partnering with other external physicians and vendors. The vision for Gateway is to bridge the gap for any and all patients, not just those within the Hancock Health network.

“Gateway is not exclusively for Hancock Health patients,” Cox says. “The ultimate goal is patient care. You may go to other hospitals and physicians, but if you have a high-deductible plan you still need a low-cost option. We are working with all insurance providers to be a part of their networks, too. We are empowering people to take control of their health care journey.”

In the years to come, Gateway Hancock Health envisions a full campus to be enjoyed by patients. What is seen today will be quite different in five to 10 years. Those visiting the campus could very likely enjoy expanded services and activities making Gateway a one-stop-shop of sorts.

“We have 140 acres, so there will certainly be additional developments coming,” Cox says. “We hope that, in the future, when you come for your lab or imaging needs, a sports physical or flu shot, whatever it may be, you could get your dry-cleaning done, maybe grab a bite to eat or enjoy a beautiful walking trail and experience an entire campus here.”

Gateway Hancock Health celebrates its grand opening on Sept. 6 and will begin seeing patients on Sept. 9.

“We are ecstatic about bringing Gateway to the community,” Long says. “This is the future of health care — services in a non-hospital environment that cater to the needs and price point of people on a high-deductible health plan.”

Gateway Hancock Health is located at 6189 W. John L. Modglin Drive in Greenfield. For more information, visit them online at or give them a call at 317-866-7300.

You can also follow Gateway Hancock Health on Twitter, Instagram, Facebook and LinkedIn at @HancockGateway to stay connected.

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