Construction sites, remodeling projects and disaster mitigation all generate a lot of debris. If it must go somewhere, why not a bin that is designed to comply with homeowner association rules and provides cleaner, safer and more user-friendly access?
That’s what Ron Lee thought when he came across the opportunity to be a franchise owner in Bin There Dump That, a national company whose bright green bins are gaining interest across the nation.
“I spent time reviewing franchises and liked this one the best,” Lee says. “The first thing is the name, then the green bins, and once talking to the franchise they offered the best start-up and support that fit my needs.”
Lee, who had a successful management career in the food products industry, searched for a business he could start that would give himself and his children long-term opportunities. He did not have any specifics in mind, but as he researched possibilities, he came across Bin There Dump That and it impressed him.
The name was the hook, but it was the process that impressed Lee the most. He describes it as “robust.”
“They want to make sure of success for someone in owning one of their franchises,” he says.
Trash was not a foreign topic to Lee. The food industry generates large quantities of trash, both in manufacturing products and serving customers.
“There is always that need to dispose of debris,” Lee explains.
The business started in 2017, with the first bins put in place late that year.
“We provide residential-friendly dumpsters,” Lee says. “Our dumpsters are a little different and our business approach is different. The bins have double doors. Open one or both, and walk your debris into the bin.”
He says customers can access the bins in the same way a person would load a U-Haul trailer. Engineered to be taller than traditional dumpsters, the bins are accessed through doors on the end. This means the bin is loaded from the back to the front, not from the open top.
“The bins are designed to take up less space in your driveway or construction site,” Lee says. “We place boards down on the driveway. We take pride in how we set it up. Our bins don’t come in contact with the driveway.”
After the bin is full, the company’s customer service continues. Lee’s crews will sweep and clean up any debris that may have fallen out of or under the bin.
“We want it to be like we were never there,” Lee says, adding that his goal is to make sure each customer’s first-time use is so successful that they will be a return customer.
While Lee is the sole proprietor, he is making room in the company for his daughter, Brittany, and son, Derrick.
Brittany oversees office operations and is referred to as the dumpster consultant, which means she helps customers select a bin size that best suits their needs. The company offers five dumpster sizes, including 4, 6, 10, 15 and 20 yards.
Customers have a variety of reasons to order a dumpster, including debris from a new construction or remodel, or from simply cleaning out a house or garage. That’s how Lee’s team can help – by finding out the customer’s needs and determining the best size for the job, potentially saving the customer money.
Derrick works on marketing and sales ideas for the business. He is also a driver, and helps deliver and pick up bins as needed, with the goal of getting the process done within 24 hours. Lee says sometimes an order for a dumpster can be taken care of within a few hours, but the company promises to place it on-site in 24 hours.
“Owning a small family business, we all learn to count on each other for help in the business,” Lee says. “I try to communicate to my kids all the happenings of the business, from financials to events to hiring.”
The Bin There Dump That team serves customers throughout Michiana. Pricing is based on bin size, which also determines the weight of the debris, for a seven-day period. Customers who need a bin for longer are charged $20 extra per day.
Because the company’s dumpsters are designed in a unique way, the bins can comply with many homeowner association regulations. The company’s bins have been used in several gated communities in the area. Local disaster remediation companies have also used their services, Lee says.
“There is an image to maintain in many of these communities,” he says. “We have a niche that other dumpster companies can’t cover.”
The bins Lee offers are easy to use and pressure washed before delivery. In Lee’s career, cleanliness has always been an important function of his management duties. Now, even though he is dealing with dumpsters, he wants to make sure that the bins arrive clean and ready for use.
“We can also mobilize faster than larger firms,” he says. “If the phone rings after hours, we answer it.”
The company also supports the local community through youth sports sponsorships and other activities, and this has proven to be an effective way of informing people about the business.
“I tell people that we are a family business,” Lee explains. “The people who work for us who are not family are considered our friends.”