Unquestionably, 2020 was a crazy year as a result of the pandemic. During that time, people began spending a lot more time at home, whether it was to work, study or just relax. As a result, suddenly home improvement experts saw a spike in their services because folks wanted to turn their homes into personal sanctuaries that spotlighted the features that were important to them.
For years, Jon Beaman and his wife, Olivia, had tackled remodeling jobs in their own homes. In doing so, the pair found they had a passion for it, making 2020 the perfect time to open up their own home improvement business.
Part of the reason the couple started Beaman Home Improvement in 2020 is because they were seeing a drop in quality craftsmanship in the home improvement industry. Because this is where they excelled, they were eager to raise the bar in this market.
“I can relate to wanting to change up a part of your home and the feeling of satisfaction you have when you see your vision come to life,” says Beaman. “Improving functionality, visual appeal or both can really make your house feel more like a home.”
When they launched Beaman Home Improvement, they asked customers to share their two primary frustrations when it comes to dealing with contractors. Number one was lack of communication, as contractors refused to call them back. Number two was a lack of professionalism, as contractors simply didn’t show up when they promised.
“We set out to change both those things,” says Beaman. Olivia, the project coordinator, handles all the phone calls, and schedules estimates and bids. If she can’t take a call when it comes in, she returns the call right away. When she schedules the team for a job, they arrive promptly and without fail.
“I’m proud of our communication,” says Beaman. “When we say we’re going to be there, we’re there. That’s important to people.”
Beaman lives by a set of values that he holds dear, both personally and professionally. This means standing by his word, being transparent with communication, and ensuring an excellent caliber of work that is superior to others in the business.
“No one works like me and my team,” he says. “They are good, clean-cut guys who are the best at what they do. People like having us in their homes.”
Although Beaman and his team can take on work of any kind, they specialize in kitchens, bathrooms, basements and general interior remodeling.
“Those are the spaces people use all the time, and we pay close attention to detail because details matter,” says Beaman, who has an expert eye for spotting potential in projects and spaces.
“Bringing a client’s vision to reality allows me to share in that rewarding feeling when they see the finished product,” he says.
Starting a home improvement business was a natural step for Beaman, as it allowed him to blend his creativity, expertise and love of detail.
“I enjoy turning outdated areas in people’s homes into beautiful and practical spaces that will serve them for years to come,” Beaman says.
Although they try for quick response times, since they are a small, niche team, their schedules fill up quickly, so it’s best to book a couple of months in advance. Because people value their time and space, Beaman does his best to not start a project until he knows he can finish it in a timely manner. As such, clients don’t have to live with messes in unfinished areas for extended periods.
Not only is Beaman Home Improvement located in Center Grove, but Beaman and his wife have also been Center Grove residents for years.
“We love living in this community and serving this community,” he says.
When it comes to his business, Beaman is most proud of the quality of work that he and his team provide.
“We have integrity, we’re honest and we’re not trying to make a quick buck,” he says. “We’re here for the long run.”
This is precisely why they see so many repeat clients. “We have a lot of customers now that we are doing second and third projects with,” Beaman says. “Repeat customers is a good sign to me that we’re doing something right.”