Established in 1991, Factory Direct has created and maintained strong partnerships with more than 30 top manufacturers in America including Pella, Andersen, Marvin, Simonton, Alside, Polaris and ProVia. Such partnerships give customers unparalleled freedom when it comes to selecting products that align with their preferences and budget constraints. Whether customers are seeking energy-efficient windows, stylish siding options or secure beautiful entry doors, Factory Direct offers a comprehensive range of choices to suit every need. Not only does Factory Direct deliver exceptional service and lifetime guarantees to customers, but they also offer factory-direct prices on materials, ensuring that customers pay only for installation.
“This straightforward pricing model allows customers to access a wide range of high-quality products without breaking the bank, making home improvement projects more affordable and accessible than ever before,” says Brad Bird, vice president of Factory Direct.
Central to the company’s ethos is its unwavering commitment to installation quality, which is why Factory Direct employs a team of seasoned installers who specialize in windows, doors and siding, ensuring that every installation is carried out with precision and care.
While products typically come with manufacturer warranties, Factory Direct uses premium materials that exceed industry standards so customers get top-of-the-line products at wholesale prices. Moreover, Factory Direct prioritizes sustainability and energy efficiency by offering green products, particularly those with Energy Star ratings so customers benefit from reduced energy costs and enhanced comfort in their homes.
Through the years, Factory Direct has earned a reputation as a customer-centric business that puts the needs and preferences of its clients above all else. This explains why nearly 60% of its business comes from referrals.
“Unlike most of our competitors who employ pushy sales tactics and pressure at your home, Factory Direct takes a more consultative approach,” says Bird, noting that the company’s sales representatives visit customers’ homes, take precise measurements, provide guidance on product options and deliver estimates – all within a concise 20-minute time frame. “We don’t come to your home to pressure or sale you.”
The company offers a price guarantee and promises to beat any competitor’s quote by 10 to 60% when comparing products on a like-for-like basis. Most quotes are beaten by 30% on average, resulting in over $5,000 in savings in most cases.
“This assurance gives customers peace of mind that they are getting the best value for their investment without sacrificing quality,” Bird says.
Factory Direct’s website, factorydirect4homes.com, provides detailed information about their products and services. From browsing through various product options to pricing or purchasing products online to scheduling an in-home estimate, the website caters to the needs of potential customers in a seamless manner. The website also incorporates videos that showcase real Factory Direct installers working on actual home improvement projects. Brochures are also located on the website, along with the ability to view pictures of recently installed projects.
If you’re planning a home renovation project or simply seeking inspiration, check out Factory Direct today!
Factory Direct is located at 8888 Keystone Crossing, Suite 1300 (13th floor) in Indianapolis. For more information, call 317-228-3300 or visit factorydirect4homes.com.
