Culver’s continues to expand across the country, reaching into the west, south and east – though its heart remains in the Midwest, where it has deep roots and a strong presence. Indiana, for instance, ranks among its top-five states. The recent 978th location is in Zionsville on Michigan Road.
For Ian Kitcoff, Culver’s was his first job at only 17 years old. Now, over 14 years later, he owns and operates the new Zionsville location. The decision to open here was driven by an admiration for the community. “We just really love the area,” Kitcoff says. “It’s definitely up and coming where we’re at.”
Culver’s commitment to the community is evident through its outreach programs, including sponsorships of various high school events and upcoming share nights in August with local schools.
Assembling the right staff was crucial in launching this new location. Kitcoff takes pride in the team they’ve built. Many of these staff members are younger, making this their first job. “Culver’s was my first job, so I can relate to them on that level,” Kitcoff says. “One of the things I’m excited about is giving them the same opportunities that I had. We can be a good stepping stone into anything else they choose to do. I think there are a lot of valuable skills they can learn with us that are transferable to any other field. The biggest thing for me is molding and developing these kids that we hire.”
Beyond their renowned ButterBurgers and custard, Culver’s is most known for the friendly atmosphere, a quality Kitcoff aims to bring to the new location. “We’re looking for people that can show good hospitality,” he says. “They do the little extra things for us like hold doors open for people, smile, and greet people. I don’t think you’re going to eat anywhere where you’re going to encounter a friendlier group.”
This genuineness and hospitality helps to build connections with the customers. “We get to know our guests on a personal level,” Kitcoff explains. He recounts one particularly touching instance at a past Culver’s where he worked, when the restaurant’s staff grew close with a pair of regulars that had been married for over 65 years. The staff spent time with the couple, remembering not only their orders, but also their birthdays and anniversaries.
This friendly restaurant is set to be a wonderful addition to the community. Offering delicious meals and fostering connections, Culver’s will undoubtedly enrich the lively spirit and sense of connection that characterizes Zionsville.
