Photo by Robert Jones

Best Face Forward Gives Clients Transformative Services

As the new year begins, many embrace the idea of a fresh start, striving to improve their health and boost their confidence. For those ready to take meaningful steps toward self-care, Best Face Forward offers a welcoming solution. This spa, owned and operated by Lebanon sisters Heidi Susong and Kara Bell, provides a thoughtful approach to enhancing well-being and radiance.

Before starting Best Face Forward, Susong was an educator, teaching for 20 years before she changed careers and followed in Bell’s footsteps to become a nurse. Together they worked alongside each other at Witham Hospital in Lebanon before they started doing Botox for families and friends and years ago. What started as a passion soon turned into a desire to serve their community.

Since opening in April 2021, Best Face Forward’s motto has been, “Elevating how you look, feel and live.” They work toward this goal through a variety of services including weight-loss treatment, hormone pellets, vitamin injections, IV therapy, hydrafacials, facial fillers, body contouring, Forma, Morpheus8, permanent hair removal, sunspot removal, Botox facials and chemical peels.

“Our goal is to offer the most innovative care and services,” says Bell, one of two nurse practitioners on staff. Best Face Forward offers several types of cutting-edge and noninvasive services, including treatments like EvolveX, a body contouring treatment that can tighten, tone and transform a specific area for a client, and Morpheus8 Burst, a treatment that rejuvenates the skin through microneedling with radiofrequency technology.

Photo by Robert Jones

Best Face Forward’s team of highly skilled and trained individuals are devoted to creating a personalized experience for their guests that begins when they enter through the door. Understanding that it’s a journey filled with results, education and maintenance, Best Face Forward is committed to clients and to the services they provide. The care of the guests is very important, and with health treatments like hormone therapy and weight-loss medications, lab work is conducted and consultations and follow-up appointments are done to ensure health and maximum results.

“My goal for Best Face Forward is to continue to grow as a small business, and to be able to offer the highest-quality care and services to our customers,” says Bell. “I love seeing the smiles on our clients’ faces when they are looking and feeling great.”

“We get along and work really well with each other; [Kara] is my best friend and we stick by each other,” Susong adds.

Having lived in Lebanon all their lives and grown up with a father who had two local pharmacies, the sisters have a strong sense of pride for their community and have always wanted to give back. Best Face Forward strives to be affordable to guests, and offers the lowest prices around, which includes weight-loss medications, membership deals, and specials on their social media.

They also accept payment plans through CareCredit, Cherry and PatientFi. Depending on the service (hormone therapy and weight-loss medications, for example), guests can use their health savings account to pay for services. Best Face Forward also gives monetary donations to Jamestown Christian Church and its Giving Tree Food Pantry. As a tribute to their father who played baseball, the owners also offer a scholarship of $1,500 to a student who has played baseball in all four years of high school.

Comments 1

  1. Jeff Cartwright says:

    Great business! They’re very detailed, caring and local! So many services, I love the vitamin shots.

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